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Somerset Beds
Seamless UX for Confident Ecommerce Conversion

How we helped Somerset Beds, a leading independent bed retailer in the South West, improve customer conversion with a full ecommerce website rebuild focused on usability, clarity, and performance.

UX

Design

Email

Automation

The Challenge

Somerset Beds needed a complete overhaul of their online experience. Their legacy ecommerce setup was underperforming, with cluttered navigation, non-responsive design, and limited functionality across store locations.

  • Outdated site structure and product pages

  • Inconsistent branding and image use

  • Limited ability to manage promotions, inventory, or lead times

  • No integration for third-party order systems (e.g. Cin7)

  • Inflexible email marketing and product recommendation tools

  • Poor mobile performance

The Solution

We rebuilt Somerset Beds’ ecommerce platform to prioritise usability, scalability, and buyer confidence, delivering a streamlined experience for both customers and the in-house team.

  • Custom WordPress + WooCommerce build with a bespoke drag-and-drop page builder for easy content and promotion management

  • Restructured product architecture with clear categorisation, advanced filtering, and consistent branding across all ranges

  • Integrated multistore management through WooCommerce, with readiness for third-party systems like Cin7

  • Enhanced customer journey tools including Feefo reviews, personalised recommendations, and Klaviyo email automation

  • Optimised performance with mobile responsiveness, lightweight UX, and SEO best practices for speed and visibility

The Results

Free Discovery Call to Improve Traffic & Conversions

Book a free discovery call with our team — whether you're launching something new or fixing what’s not working, we’ll help you find the best path forward. No pressure, just expert advice.

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