Are you a detail-driven Project Manager ready to take the next step in your agency career?

Do you want to work in an award-winning digital agency, helping to deliver high-impact digital projects for clients like DAZN, National Star, The Spirit of Yorkshire, Loqate, Creed, and Three Counties Showground?

At Factory Pattern, we specialise in UX-focused web design, development, and digital marketing. We help ecommerce and lead-generation businesses grow through seamless digital experiences — and we’re looking for a proactive, organised Project Manager to help keep everything running smoothly.

This is a fantastic opportunity to join a collaborative, forward-thinking team and manage projects that make a real difference to businesses.

About the Role

As our Mid-Level Project Manager, you’ll work closely with our Senior Project Manager to plan, manage and deliver a wide variety of digital projects. You’ll help coordinate our in-house design, development and marketing teams to ensure projects are delivered on time, on budget, and to a high standard.

You’ll manage everything from UX-led website projects to ongoing retainers and conversion rate optimisation. You’ll also act as a key point of contact for clients — ensuring smooth communication and alignment throughout.

Key Responsibilities

Project Planning & Delivery

• Support the planning and delivery of websites, CRO, UX updates, and digital marketing retainers

• Own project timelines, deliverables, and internal resource coordination

• Assist in preparing project scopes, briefs, and Statements of Work (SOW)

Client & Team Communication

• Serve as a main point of contact for client updates, feedback and progress reports

• Facilitate internal meetings: stand-ups, sprint planning, reviews, retrospectives

• Collaborate across teams to ensure work aligns with client objectives and expectations

Tracking & QA

• Track project progress and proactively flag risks or blockers

• Manage QA workflows using tools like Bugherd

• Ensure deliverables meet quality standards and internal processes

What We’re Looking For

• 3–4+ years of experience in a project management role (agency experience essential)

• Strong understanding of website production, UX, CRO and digital marketing workflows

• Proven ability to manage multiple projects simultaneously

• Excellent communication skills and a client-focused mindset

• Experience with tools like Monday.com, Notion, and Bugherd

• Bonus: experience with platforms like Shopify, WooCommerce and WordPress

Why Join Factory Pattern?

We’re not just another digital agency — we’re a team of passionate problem-solvers who genuinely care about the work we do. We value collaboration, continuous learning, and delivering great results for our clients (and having fun while we do it).

Here’s what we offer:

• Work on exciting brands like DAZN, Creed, Loqate, and more

• Be part of a supportive, people-first culture

• Hybrid working – 2–3 days in our Cheltenham studio

• Flexible hours where needed

• Professional development & training opportunities

• 25 days holiday + bank holidays + 3 extra days over Christmas

• Team socials & events

• Private pension

• Finish early at 4pm on Fridays

• Free parking and endless tea, coffee & fruit

Sound like the right fit?

Apply now with your CV and a short message telling us why you’d be great for the role. We’d love to hear from you.